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Earthlink High Speed Review  


Overview: Earthlink is ranked highest in customer satisfaction among Internet Service Providers. Serving over five million subscribers, EarthLink offers what every user should expect from their Internet experience: high-quality connectivity, minimal drop-offs and ISP-generated intrusions, Exclusive blocking tools control spam, pop-ups, spyware and free Accelerator for faster surfing.


ISP Name
Price
Setup Fee
Hours
Features
EarthLink
$19.95/month
waived
Unlimited

24 x 7 Live technical Support


 

Features
Comments
1
Price For Internet Service
Unlimited Internet access for just $19.95/month for the first 6 months, include 20 hours of free dial-up access per month to use while away from home. Save money when you choose EarthLink Unlimited with Sprint home products.
2
Setting up Internet Service
Setup is easy and automatic with Earthlink's TotalAccess software that is available on CD or can be downloaded online.  You also have 24x7 access to customer support for any help.
3
Level of Computer Skills
Users with any level of Computer Knowledge can enjoy. With TotalAccess software setup is easy and intuitive. The variety of tools built-in in the TotalAccess software enable a secure and safe surfing environment for all users.
4
Technical Support
There is a toll-free number to contact support (1888-Earthlink). Technical support can also be contacted by email or live chat. Support is offered 24x7. Earthlink is ranked highest in customer satisfaction ratings for High Speed service..
5
Access Numbers/Busy Signals
Access numbers available for all U.S. States, Puerto Rico, U.S. Virgin Islands, and Canada. For all other calls made to international numbers or any other number located outside of the U.S. or Canada, EarthLink charges $0.15 per minute in addition to your normal monthly rate and any phone company charges that may apply.
6
Number of Email Addresses
You get 8 email address with Earthlink High Speed Internet each with 10MB of webspace and free spam blocker. There are also free email providers on the internet like (Yahoo, Hotmail, etc.) however 8 email addresses are more than sufficient for an average user.
7
Ease of Cancellation
Termination of Service will be accepted via registered or certified mail, return receipt requested, addressed to:

EarthLink Inc.
1375 Peachtree St., Level A
Atlanta, GA 30309

or call to cancel by phone: (888) EARTHLINK

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